Ruut Voice / Messaging

When a message
is the right next move.

Send SMS from your application and keep delivery records beside your calls. Build the follow-up into your customer experience, with an API your developers can work with.

Start with messaging
A helpful next step

The call ends.
The conversation
doesn’t have to.

Service updatesIllustrative preview

Hi Amara, thanks for speaking with us. Your delivery has been rescheduled for tomorrow. We’ll text you when it’s on the way.

Delivered · 10:42
Messaging, with purpose

Keep the conversation connected.

Send an order update, follow up after a call, or deliver a service notification. Manage your messaging services, sender configuration, and delivery records from the same workspace as voice.

Send from your application

Create messages through the account API using your sender, recipient, and message body.

Configure your senders

Manage messaging services and the numbers used to send messages.

Follow delivery

Review message status and inspect callbacks in the console when a delivery needs investigation.

From setup to conversation

A clear way
to get started.

Find your guide
  1. 01

    Configure a sender

    Set up your messaging service and an available SMS-capable number.

  2. 02

    Create a message

    Send the recipient, sender, and message body to the Messages endpoint.

  3. 03

    Follow the outcome

    Read the delivery status and review callback requests in your workspace.

A little more clarity

Before you
make the call.

Practical answers to get you started.

Is messaging available on every phone number?

Availability depends on the number and gateway configuration. Confirm SMS capability before using a number as a sender.

Can I use messaging separately from voice?

Yes. Your application can use the messaging endpoints without placing calls.

Where can I view delivery status?

The Messages page shows the recorded status for each message. Open a message to inspect its details and callbacks.

Make the connection

Make messaging part of your next chapter.

Bring your numbers, your team, and your ideas.
Build what comes next with Ruut Voice.

Create your workspaceRead the quickstart