Calls
Rates vary by destination, direction, and the route carrying the call.
Review your account rates and the cost recorded against each call.
Know what connects.
Know what it costs.
Voice and messaging costs depend on your carrier, destination, and account configuration. Your workspace is the source of truth for the rates that apply to you.
Find your workspacePhone numbers
Numbers can carry setup or recurring charges, depending on the plan.
Check a number’s pricing and plan before assigning it to an account.
Messaging
Messaging charges depend on the configured gateway and destination.
Review your messaging setup and delivery records in your workspace.
Keep your rate card
and your accounts in step.
Manage carrier rates, set account pricing, and review account balances and transactions. Keep commercial decisions visible to the people who operate your platform.
Explore carrier documentationBefore you
make the call.
Practical answers to get you started.
Is there one public rate for every call?
No. The applicable rate depends on your carrier and destination. We don’t publish a universal per-minute price that may not apply to your workspace.
Where do I find my balance?
Your account’s billing area shows available balances and transaction history when billing is enabled for your workspace.
Can I review the cost of an individual call?
Yes. Call records display the recorded cost when that information is available.